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SHIPPING POLICY

Shipping Overview

At uFresh Bag Market, we prioritize seamless delivery to ensure your carefully selected items arrive in perfect condition. Our team processes orders with meticulous attention to detail, from quality checks to secure packaging tailored for fashion accessories, travel essentials, and lifestyle products. Domestic and international shipments are dispatched within 1-2 business days after payment confirmation, with real-time updates provided at every stage.

Shipping Timeframe

Processing typically completes within 24-48 hours for in-stock items, while pre-orders or customized products may require additional 3-5 days. Transit durations vary by destination: Urban areas often receive parcels sooner than remote regions. Seasonal peaks or carrier constraints may occasionally extend delivery windows, but we proactively notify customers of any significant delays.

Shipping Costs

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Expedited services are available during checkout for time-sensitive deliveries. Note that bulky or specialty items may incur supplemental handling fees, clearly displayed before payment confirmation.

Shipping Regions

Currently serving 40+ countries across North America, Europe, and Asia-Pacific. Some restrictions apply to remote islands, military bases, and regions with trade embargoes. During checkout, our system automatically validates your address against carrier capabilities. For unlisted destinations, contact [email protected] for feasibility checks.

Order Tracking

Upon shipment, you'll receive an email with a tracking number and carrier links. Our dashboard also provides live updates, including customs clearance milestones for international orders. For consolidated shipments with multiple items, each component receives individual tracking details. Should your tracking information not update within 72 hours of dispatch, our support team can investigate carrier system sync issues.

Delayed or Lost Shipments

While 98% of deliveries arrive as scheduled, unforeseen circumstances like weather events or customs inspections may cause delays. If your package exceeds the estimated delivery window by 5+ business days, contact [email protected] with your order number for escalation. Lost parcels are rare but fully covered—we'll promptly reship or refund per your preference after a 10-day carrier investigation period.

Customs & Import Duties

International customers are responsible for any applicable duties, taxes, or brokerage fees imposed by their country. These charges vary by product category and local regulations—we recommend consulting your customs office for estimates. To facilitate clearance, all shipments include commercial invoices with accurate Harmonized System (HS) codes. Note that refusing duty payments may result in parcel return, with restocking fees deducted from refunds.
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